Privacy Policy
Last updated: 31 October 2026
1. Introduction
Welcome to Yakeera.
Yakeera is a New Zealand online jewellery store operated by YAKEERA VIG NZ LIMITED (“Yakeera”, “we”, “us”, or “our”).
We respect your privacy and are committed to protecting the personal information you share with us when visiting our website, creating an account, purchasing jewellery, or contacting our team.
This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the New Zealand Privacy Act 2020.
Website: https://yakeera.co.nz
Business: YAKEERA VIG NZ LIMITED
Country: New Zealand
Privacy enquiries: info@yakeera.co.nz
2. Personal Information We Collect
When you use our website or purchase products, we may collect the following information:
Personal and contact information
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Full name
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Email address
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Phone number
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Billing and delivery addresses
Order and transaction information
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Products purchased
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Order history and order numbers
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Purchase amounts
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Payment status and transaction references
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Shipping and delivery information
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Refund and return information
Account information
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Account username or email address
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Securely stored password information
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Saved addresses and account preferences
Website and technical information
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IP address
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Browser type and device information
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Website activity and interactions
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Cookies and similar technical information
Customer communications
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Enquiries submitted through our website
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Messages relating to orders, returns, refunds, or customer support
We collect personal information directly from you when you place an order, register an account, complete a form, or contact us.
We may also receive relevant information from payment processors, delivery providers, or other service providers involved in fulfilling your order.
3. How We Use Your Information
We collect and use personal information for legitimate business purposes, including:
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Processing and fulfilling jewellery orders.
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Confirming payments and providing receipts.
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Arranging delivery within New Zealand.
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Sending order confirmations, dispatch notifications, and other transaction-related communications.
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Managing customer accounts.
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Responding to enquiries and providing customer support.
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Processing returns, refunds, and warranty requests.
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Maintaining website security and preventing fraudulent transactions.
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Troubleshooting technical issues and improving website performance.
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Maintaining business records and meeting legal obligations.
We collect only the personal information reasonably necessary for these purposes.
Providing certain information, such as your name, contact details, and delivery address, is necessary to complete an order. If you do not provide the required information, we may be unable to process your purchase or deliver your products.
4. Customer Accounts
Customers may create an account on our website to manage their shopping experience.
When you register, we collect information such as your email address and account credentials.
Your account may allow you to:
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View previous orders.
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Manage billing and delivery addresses.
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Update account information.
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Change your password.
Passwords are handled through WordPress and WooCommerce authentication systems.
You are responsible for keeping your account credentials confidential.
If you believe your account has been accessed without authorisation, please contact us at info@yakeera.co.nz.
5. Payments and Payment Security
Yakeera uses Stripe to process online payments.
Depending on your device and payment eligibility, you may be able to pay using:
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Credit or debit card
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Apple Pay
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Google Pay
Payment information is processed through Stripe and the relevant payment service.
Yakeera receives payment confirmation and transaction information needed to process orders, manage refunds, and maintain financial records.
We do not need to receive or store your full payment card number or card security code to fulfil your order.
Stripe, Apple, and Google may process information according to their respective privacy policies and service terms.
You can learn more at:
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Stripe: https://stripe.com/nz/privacy
6. Shipping and Delivery
Yakeera currently delivers products within New Zealand.
To fulfil your order, we may share necessary delivery information with our shipping and courier service providers.
This information may include:
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Recipient name
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Delivery address
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Contact number or email address
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Delivery instructions
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Shipment reference information
This information is shared for purposes such as preparing shipments, delivering orders, providing tracking updates, and resolving delivery issues.
We do not share payment card details with courier companies.
7. Marketing Communications
Yakeera currently uses customer email addresses for order-related and customer service communications.
These communications may include:
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Order confirmations
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Payment receipts
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Shipping and delivery updates
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Account notifications
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Responses to customer enquiries
We do not currently send promotional or marketing emails.
If we introduce promotional email subscriptions in the future, we will update this Privacy Policy and provide appropriate subscription and unsubscribe options.
8. Cookies and Website Functionality
Our website uses cookies and similar technologies to support essential shopping and account functionality.
Cookies may be used to:
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Remember items added to your shopping cart.
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Maintain your shopping session.
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Keep you signed in where applicable.
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Support secure checkout and payment processing.
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Remember certain website preferences.
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Help protect the website against misuse or fraudulent activity.
WooCommerce and WordPress may set cookies necessary for shopping cart, checkout, and account functionality.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the shopping cart, account login, or checkout process.
9. Analytics and Website Improvements
We may use technical information generated through website operations to monitor performance, troubleshoot errors, maintain security, and improve the customer experience.
This may include information such as browser type, device information, IP address, and website activity.
10. Sharing Personal Information
We do not sell customer personal information.
We may share personal information with trusted service providers where reasonably necessary to operate our business.
These may include:
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Payment processors: To securely process transactions, payments, and refunds.
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Courier and delivery providers: To fulfil and deliver orders.
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Website hosting and technology providers: To operate, maintain, and secure our website.
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Email service providers: To send order confirmations and essential customer communications.
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Professional advisers: Where necessary for accounting, legal, or business compliance purposes.
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Government agencies or regulatory authorities: Where disclosure is required or permitted by law.
We seek to limit the information shared to what is reasonably necessary for the relevant service or purpose.
11. Overseas Processing and Storage
Some of the technology services used by Yakeera, including payment processing, website infrastructure, or email services, may process or store information outside New Zealand.
Where personal information is disclosed to overseas organisations, we will take steps required by the Privacy Act 2020 to ensure appropriate privacy protections apply.
We will assess relevant service providers and their data-handling arrangements as necessary.
12. How We Protect Personal Information
We take reasonable steps to protect personal information against loss, unauthorised access, misuse, modification, or disclosure.
Depending on the systems involved, these measures may include:
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Secure website connections using HTTPS.
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Access controls for customer and administrative accounts.
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Secure payment processing through Stripe.
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Website and plugin security maintenance.
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Appropriate restrictions on access to customer information.
No internet-based service can guarantee absolute security.
If a privacy breach occurs, we will assess the circumstances and notify affected individuals and the Office of the Privacy Commissioner where required by New Zealand law.
13. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.
For example:
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Order and transaction records: Retained for accounting, tax, customer service, and legal obligations.
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Customer account information: Retained while the account remains active or as otherwise reasonably necessary.
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Customer enquiries: Retained as needed to resolve requests and maintain appropriate business records.
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Technical and security records: Retained according to operational and security requirements.
When information is no longer required, we will take reasonable steps to securely delete or anonymise it.
Some records may need to be retained even after an account is closed, where required by applicable law.
14. Your Privacy Rights
Under the New Zealand Privacy Act 2020, you have rights relating to personal information held about you.
You may request:
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Access to personal information we hold about you.
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Correction of personal information that is inaccurate or incomplete.
You may also ask us to delete information that is no longer required, although deletion may not always be possible where we have legitimate business needs or legal obligations to retain it.
To make a privacy request, contact:
Email: info@yakeera.co.nz
We may need to verify your identity before responding to a request involving personal information.
We will consider and respond to privacy requests in accordance with applicable New Zealand law.
15. Third-Party Websites
Our website may contain links to external websites, including payment providers or other third-party services.
These websites operate independently and may have their own privacy policies.
Yakeera is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
16. Children’s Privacy
Our website is intended for customers purchasing jewellery and related products.
We do not knowingly seek to collect personal information from children who are unable to provide the information appropriately or make purchases with the necessary authorisation.
If you believe a child has provided personal information inappropriately, please contact us so we can review the situation.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, service providers, or legal requirements.
Any updated policy will be published on this page with a revised “Last updated” date.
We encourage customers to review this page periodically.
18. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise your privacy rights, please contact:
YAKEERA VIG NZ LIMITED
Trading as Yakeera
New Zealand
Email: info@yakeera.co.nz
Website: https://yakeera.co.nz
You may also contact the Office of the Privacy Commissioner if you have concerns about how your personal information has been handled.
Website: https://www.privacy.org.nz
Last updated: 31 October 2026
